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Customer service
Credit Cards When shopping online at Sailing Supply, you may pay with your Visa®, MasterCard® or Discover®. Please be sure to provide the billing address and telephone number that matches the address and phone number of record on your credit card account. A mismatch may delay processing your order. For your own security and privacy, Sailing Supply does not store credit card information. As such, you will need to re-enter your credit card information for each new order you place. Shipping charges are based on a flat fee.
Note: Additional charges may apply to over weight, over size and products shipped out of the United States. UPS does not deliver to P.O. Boxes. All Shipments are subject to product availability. RETURNS AND EXCHANGESSailing Supply makes every effort to ensure that you are happy with your order. Should you be dissatisfied with a purchase, however, almost all items may be returned to us within 30 days for a prompt refund or credit to your account. NOTE: CUT GOODS, SUCH AS WIRE AND LINE, AS WELL AS SPECIAL ORDERS ARE NOT RETURNABLE Due to Sailing Supply extensive product line, and due to the specialized nature of many marine products, manufacturers may not support a full return policy. In those cases, the return may be rejected or a restocking charge may apply. If you have any questions about your return, please e-mail CustomerService@sailingsupply.com or call our Customer Service department at 1-800-532-3831. In your e-mail, please include your home address, telephone number, and order number. Product prices, shipping/delivery costs, types of shipping method ( e.g., 2-Day or 3-Day), and terms and conditions of sale, are subject to change without advance notice. |
| Sailing Supply ™ Inc., 2822 Canon Street San Diego CA, 92106 Phone: 1-800-532-3831 |